This privacy policy should be read in conjunction with our Terms and Conditions of Use and our Cookie Policy. This privacy policy relates only to the use of the website https://www.theaccountingstudio.co.uk
Our contact details
Name: The Accounting Studio (Consulting) Ltd
Address: 23 Downscroft Gardens, Hedge End, Southampton, SO30 4RR
Email: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Online identifiers including IP address and cookies.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for the purposes of you requesting we get in contact with you, for requesting to join our newsletter, or requesting to make certain downloads.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Tracking of IP address
We use the information that you have given us in order to get in contact, and stay in contact with you in the way you have requested. We also may use this information for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, where you have provided us with consent to do so.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.
- We may use the information to customise the website according to your interests.
- We may use this information to protect our interests against spam, hackers or other unwanted users.
We may share this information with other systems in order to provide you with the services you desire. Those other systems may be based in the UK or EU and be covered by the rules governing GDPR, or where they are outside that jurisdiction, be covered by a suitable, compatible and equivalent data protection regime or be compliant with EU GDPR rules.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
- We have a legal obligation.
- We have a vital interest.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored on servers that may be located in the UK, within the EU and the USA.
We keep your personal information for a period of 24 months. We will then dispose your information by deleting it from our system, unless it is required to be retained for longer for legitimate reasons such as customer service or to satisfy our obligations for legal and regulatory purposes.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us directly.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
